1. How long does shipping take?

– Our shipping varies depending on the processing time, current work load and your shipping address. After you place your order, it goes into the processing period which usually takes between 1-2 business days (does not include weekends) once your order is done processing then it is ready for shipping, for Standard First Class shipping it usually takes 7 – 10 business days (your location plays a big factor in shipping arrival) and for Priority Shipping it takes about 3-5 business days, again it depends on your location. If you would like more of an estimate from your location, feel free to contact your nearest USPS location for more accurate dates. We ship out of Illinois.

2. I never received my package, what happened?

– Once an item is shipped it will automatically send a tracking number with the shipping confirmation email. When you receive a tracking number this means it is now in the hands of USPS, and we are no longer responsible for your package. Although USPS is a very reliable mailing source, they sometimes do make mistakes and may take longer that what is expected, please understand when this happens it is out of our control. We can not refund you for lost packages. If you need to further discuss any shipping problems after you have received your tracking number, we would suggest to contact your local USPS and with your tracking number they can let you know exactly where and what is going on with your package. While this is very rare it can happen and we at Mi Amor want to make sure you know the proper steps to take action.

3. When do you restock on certain items?

– Restocks on items varies and is dependent on if the style is available from our vendor and the current demand of the product. If an item becomes out of stock and there is an overwhelming demand for the item we will typically restock within a couple of weeks if the item is still available with our vendor. You may stay informed on restock items by following us via our social media platforms.

4. Do you have a size chart?

– No. We do not have a size chart because we carry from various vendors and all items vary in size and measurements and there isn’t one consistent size chart offered for each item; however we do try to note if the item fits relatively smaller/ bigger or if its true to size. Use your discretion, we can not suggest a specific size but we can describe how it fits. Please read all descriptions before purchasing.

5. What is your Return Policy?

- We do not issue refunds; however, we do have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.